About Pet Factory

Welcome to Pet Factory, your trusted online destination for premium pet care products in New Zealand. Whether you have a playful pup, a curious kitten, or a senior fur-friend in need of comfort, we’re here to help you care for them every step of the way.

🛒 Shop Premium Pet Essentials — All in One Place

At Pet Factory, we make it easier for pet parents to access vet-recommended, high-quality products without the hassle of in-store shopping. Our curated range includes:

• 🐶 Comfy pet wear & recovery suits

• 🛏️ Cozy beds, calming blankets, and sleepwear

• 🐕🦺 Hands-free leashes, harnesses & collars

• 🧼 Grooming tools & pet hygiene solutions

• 💧 Smart hydration products like fountains & feeders

• 🐱 Interactive toys & enrichment tools

💡 We’re always adding new favourites based on what your pets need most.

🚚 Fast, Free NZ-Wide Shipping

We're 100% online and based in Silverdale, Auckland — which means fast order processing and nationwide delivery with every order. If you need something urgently, we also offer local pickup (just let us know!).

🐾 Why Pet Parents Love Us

✔️ Trusted by hundreds of happy customers
✔️ Responsive and personal customer service
✔️ High-quality and unique pet products
✔️ Easy returns and full refund policy
✔️ Seasonal offers & handpicked deals

“I ordered a recovery suit and it arrived quickly. Great fit and my pup is healing comfortably! Will definitely buy again.”
— Camilla, Upper Hutt

💖 A Passion-Driven Kiwi Business

Pet Factory was born out of love for pets and the belief that every fur baby deserves comfort, safety, and happiness. We’re a small NZ business with a big heart—and we treat every order like it’s for our own pet.

We know what it means to be a pet parent—so we’re always here to help with honest advice, helpful product recommendations, and service with a smile.

📸 Follow Our Journey

Join our community of Kiwi pet lovers!
🐾 Tag us on Instagram @petfactory.co.nz
📬 Subscribe for product launches and special offers
🛍️ Shop 24/7 at www.petfactory.co.nz

Have a Question?

Email us at support@petfactory.co.nz
We’re here to help!